Mr. Shen Zheqiang is a highly experienced automotive sales and business development professional with more than 20 years of experience in Beijing, China, one of Asia’s most competitive and advanced automotive markets. Throughout his career, he has built extensive expertise across automotive sales, dealership operations, business development, strategic partnerships, customer relationship management, and market expansion. His professional experience has given him a comprehensive understanding of the automotive value chain, from vehicle distribution and dealership development to customer acquisition, after-sales services, and long-term commercial partnerships.

With strong commercial insight and a deep understanding of evolving automotive market trends, Mr. Shen Zheqiang has demonstrated the ability to identify new business opportunities, develop effective market strategies, and establish mutually beneficial relationships with automotive brands, dealers, and business partners. His experience in working within a highly competitive market has strengthened his ability to understand customer needs, respond to changing market dynamics, and translate market opportunities into sustainable business results.

As a strategic business leader, he brings a combination of industry knowledge, sales expertise, relationship-building capabilities, and practical market experience. His leadership approach focuses on building strong partnerships, creating long-term business value, and supporting sustainable growth. His extensive automotive background provides valuable insight into the development of innovative automotive-related solutions and the creation of stronger connections between automotive businesses, customers, and the wider market.

With nearly 20 years of professional experience across Human Resources, Corporate Services, and Business Operations, Mr. Lay Leangsrun brings extensive expertise in people management, organizational development, corporate governance, and operational excellence. Throughout his career, he has developed a strong understanding of how effective people management, sound corporate practices, and efficient business operations contribute to organizational performance and long-term success. His broad experience enables him to effectively align human resources and corporate services with business objectives, while supporting a structured, professional, and high-performing working environment.

As HR & Corporate Services Director at Angkor General Insurance, Mr. Lay Leangsrun plays an important role in strengthening the organization’s people and operational capabilities. He is committed to developing high-performing teams, fostering a strong and positive corporate culture, and creating an environment that encourages professionalism, collaboration, accountability, and continuous development. Through people-centric leadership and effective organizational strategies, he supports talent development, employee engagement, operational efficiency, and the company’s sustainable growth.

His leadership approach is grounded in professionalism, integrity, and continuous improvement. By combining extensive experience in human resources and corporate services with a strong focus on organizational effectiveness, he contributes to building a resilient and capable organization that is prepared to grow with the evolving needs of the insurance industry. His commitment to reliable service, strong corporate standards, and long-term organizational development supports Angkor General Insurance in creating sustainable value for its employees, customers, business partners, and stakeholders.

Ms. Som Monyneath is a dynamic legal and compliance professional with experience across both the life and general insurance sectors. She brings strong expertise in regulatory compliance, legal governance, risk oversight, and insurance regulatory affairs, with a solid understanding of Cambodia’s insurance regulatory framework and industry standards.

At Angkor General Insurance, she plays a key role in ensuring that the company’s business activities, policies, procedures, products, and operations are aligned with the requirements of the Insurance Regulator of Cambodia (IRC) and applicable laws and regulations. Working closely with management and internal teams, she provides regulatory guidance, reviews compliance matters, supports proper documentation and approvals, and helps identify and address potential regulatory risks.

With a proactive and detail-oriented approach, Ms. Som Monyneath contributes to strengthening the company’s compliance framework, corporate governance, and regulatory integrity. Her commitment to professionalism, accountability, and continuous improvement supports Angkor General Insurance in maintaining high regulatory standards and conducting its business responsibly and sustainably.

Mr. Hou Jian is an experienced Claims Director with extensive expertise in automobile insurance claims management and customer service developed through years of experience in China’s highly competitive automotive insurance market. He brings strong capabilities in claims assessment, case analysis, loss evaluation, and claims decision-making, with the ability to assess complex cases based on applicable laws, policy terms, and real-time circumstances. His professional approach emphasizes accuracy, efficiency, transparency, and timely resolution throughout the claims process.

At Angkor General Insurance, Mr. Hou Jian is responsible for strengthening the company’s automobile claims capabilities and delivering a responsive, customer-focused claims experience. He works closely with garages, automotive partners, service providers, and internal teams to ensure efficient coordination and clear communication throughout each stage of a claim. By maintaining close oversight of claims progress and responding promptly to customer and partner needs, he helps ensure that customers receive reliable support and a smooth claims journey from initial reporting through to resolution.

Drawing on his extensive experience in China, Mr. Hou Jian is also focused on adapting and extending advanced automobile claims practices to the Cambodian insurance market. In particular, his expertise supports the development of claims capabilities for Cambodia’s rapidly growing electric vehicle (EV) market, where evolving vehicle technologies, battery systems, repair requirements, parts availability, and technical expertise present new challenges for insurers. Through knowledge transfer, practical claims management, and closer collaboration with automotive and repair partners, he contributes to building a more capable, efficient, and future-ready claims service for Angkor General Insurance and its customers.

Ms. Khim Naikim is an experienced claims professional with more than 10 years of experience in Cambodia’s general insurance industry, bringing extensive knowledge of claims operations, customer service, and insurance market practices. Throughout her career, she has developed strong expertise in claims management, team leadership, claims coordination, pricing, stakeholder communication, and operational efficiency across a wide range of insurance services.

As Head of Claims at Angkor General Insurance, Ms. Khim Naikim plays a key role in overseeing the company’s claims operations and ensuring that claims are handled professionally, efficiently, and fairly. Her experience covers automobile insurance as well as a broad range of private-sector insurance, giving her a practical understanding of diverse claims scenarios, customer expectations, and business requirements. She works closely with internal teams, clients, corporate partners, garages, service providers, and other stakeholders to ensure effective coordination and timely progress throughout the claims process.

With a strong focus on accountability, service quality, and customer satisfaction, she is committed to clear communication and consistent claims handling while supporting the effective resolution of complex cases. Her hands-on leadership approach also focuses on developing a capable claims team, strengthening internal processes, and maintaining high service standards. Through her extensive local market experience and practical understanding of claims management, Ms. Khim Naikim contributes to building a reliable, responsive, and customer-focused claims function that supports Angkor General Insurance’s commitment to professional service and long-term value for its customers and partners.

Mr. Lim Kadeth is an experienced Telesales & Customer Services Manager with more than 10 years of professional experience across the general insurance and financial services industries. He brings strong expertise in online sales conversion, customer engagement, telesales performance, and service operations, with a strong understanding of customer needs and service delivery.

At Angkor General Insurance, he focuses on converting online inquiries and leads into successful sales while ensuring customers receive accurate, clear, and timely information throughout the sales and service process. He works closely with internal teams to ensure effective communication, timely follow-up, and smooth coordination from the initial customer inquiry through policy purchase and after-sales support.

With a customer-focused and results-oriented approach, Mr. Lim Kadeth is committed to strengthening sales conversion, improving service efficiency, and enhancing the overall customer experience. His combined experience in insurance and financial services enables him to effectively connect business objectives with quality customer service, supporting sustainable sales performance and long-term customer relationships.

Ms. Kheav Marika is a marketing, branding, and communications professional whose career has evolved from creative and graphic design into strategic marketing management and leadership. With cross-industry experience spanning luxury, property, financial services, automotive, mobility, and media, she has developed expertise in brand strategy, integrated communications, market positioning, commercial marketing, partnerships, and business development.

Her professional portfolio includes Vattanac Property, Vattanac Capital, Ly Hour Group, i-Qlick (Canon Authorized Distributor), UFYC (Angkor Sankranta, Celebrating Cambodia…etc.), Oknha Cambodia Association and AKASA Media Solutions, as well as international brands including L’Occitane, Clarins, Christofle, Li Auto, Lynk & Co, and Hertz. Her experience covers brand development, market entry and positioning, product launches, large-scale events, strategic partnerships, and the localization of international brands for the Cambodian market.

Currently, as Head of Marketing & Communications at Angkor General Insurance, Marika oversees the company’s brand strategy, marketing, corporate communications, digital initiatives, partnerships, and market positioning. She combines creative expertise with strategic and commercial thinking to build a distinctive insurance brand, strengthen market presence, and support sustainable business growth in Cambodia.